Using the Mitel telephone handset

  1. Access the voicemail system:
    • If you are using your Mitel phone, press the Voicemail function key.
    • If you are calling from a phone other than your own desk phone, dial 415-565-3222 and enter your 4 digit extension when prompted.
  2. When you hear the audio prompt to enter your password, enter your phone/voicemail PIN followed by the # key.
    • Note: You can press the * key to skip listening to your voicemail system summary and messages.
  3. Press 4 in the main voicemail menu to access the following options:
    • Press 1 to record your personal greeting
    • Press 2 to record your name
    • Press 3 to change from your current greeting. This option toggles between the two types of greetings from which you can choose in the voicemail system; Personal Greeting or System Greeting. 
  4. For options 1 (record your personal greeting) and 2 (record your name) above, you can do the following:
    • Press 1 to listen to your recorded personal greeting or name
    • Press 2 to re-record your personal greeting or name, then use the following options:
      • Press 1 to listen to your re-recorded personal greeting or name
      • Press 2 to record your personal greeting or name again
      • Press 3 to save the last recording
  5. Press 9 to return to the main menu at any time.

Using the Mitel Connect app on your desktop